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Retail POS Deficiency Analysis


Contact Name:

Company Name:

Email:

Address:

City:

State:

ZIP:

Phone:


1.

Do you currently have a POS system?   (if yes, proceed to Question 4)

Yes

No



2.

Do you feel you lose sales because you do not have a system?

Yes

No



3.

What are the reasons your organization does not have a POS System?

Fear of the technology.

Cost.

Bad experience in the past.

Other   


4.

Below is an abbreviated list of features a good system should have. Does your POS system do the following? (please check all that apply)

Offer Real time access from any Internet connection in the world

Create and manage a Gift Card program without outside processing fees

Effortlessly create a Direct Marketing program of your top customers 

 Offer seamless integration with an e-Commerce store

 Process EDI transactions 

Interface with your accounting software

 Interface with ADP, UPS, FedEx


5.

How long does it typically take for support calls to be returned?

No call back, I speak to live support

Less than 15 minutes

Within 1 hour

1-4 hours

1 Day

I’m still waiting for a call back from my last call 


6.

If you had one big wish on what you would like from your POS System, what would it be:




                    · Retail Management System
                    · Wholesale Enterprise System

· Hardware
· EDI Processing